NHS App
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, change your nominated pharmacy, view your GP medical record and much more. Follow these links to download the NHS App for Apple iPhone or iPad or for Android devices. You can also access the same services in a web browser by logging in through the NHS website.
What the NHS App does
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to. You can also alter which is your preferred (‘nominated’) pharmacy
- access eConsult check your symptoms – see this link which shows you where the eConsult section sits on the NHS App.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results and consultations since 1/11/23.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
eConsult
We offer a service called eConsult so people can raise non-urgent administrative and clinical queries with us. Note – these are NOT for urgent queries. They also are NOT for requesting routine repeat prescriptions (please use the NHS App for requesting your repeat medicines).
You can find useful info about the eConsult process here. Wherever possible please use the NHS App to access the eConsult service (go to the ‘Advice’ menu option, then ‘Ask your GP for Advice’). See this link which shows you where the eConsult section sits on the NHS App.
We aim to respond within two working days wherever possible. Once we have received your eConsult form, we will send you a text message or email notifying you of when we will respond.
