Requesting an appointment is simple and can be done in 3 different ways:
We will aim to respond within 2 working days. Once we have received your online form, we will send you a text message or email notifying you of when we will respond by. Please also note, for now, this service will only be available during our opening hours (Monday – Friday, 08:00 – 18:30). If you are unable to access the online system, please call our reception team who will be able to help you either in completing the form or by arranging the appointment for you.
Please call 01727 831888 during our opening hours (8am to 6.30pm Monday to Friday) and one of our trained reception team will happily assist with your query.
Telephone appointments are available for patients who require advice from a doctor and do not need/wish to come into the surgery. Many of our patients find that taking time out to attend appointments can be difficult due to work, childcare or other circumstances. In response to this we have increased our availability for telephone appointments with all clinicians in the Surgery. This is to ensure both ease of access to our services and to provide better continuity of care.
Our trained reception team will help signpost our patients either into an URGENT EMERGENCY telephone slot (usually on the day) with an appropriate clinician or to a PRE-BOOKED appointment. Our team are trained to enquire about the nature of your problem in order to find the best type of appointment to suit your needs.
Please attend either site to speak to our reception team during opening hours:
Harvey House Surgery, 13-15 Russell Ave, St Albans, Herts AL3 5HB
Jersey Farm Surgery, 2 St Brelades Place, St Albans, Herts AL4 9RG